Shipping Policy

Last Updated: July 9, 2026

Thank you for shopping with QK Galaxy. We are committed to delivering your order as quickly and safely as possible. Please review our shipping policy below.

Order Processing

  • Orders are processed Monday through Friday, excluding public holidays.

  • Most orders are processed within 1/3 business days after payment has been successfully received.

  • During peak shopping seasons or promotional events, processing times may be slightly longer.

Once your order has been processed, you will receive a shipping confirmation email with tracking information (where available).

Shipping Times

Estimated delivery times are:

  • United States: 5/10 business days

  • Canada: 7/12 business days

  • United Kingdom: 5/10 business days

  • Australia & New Zealand: 7/15 business days

  • Europe: 7/15 business days

  • Other International Destinations: 10/20 business days

Please note that these are estimated delivery times and may vary depending on your location, customs processing, weather conditions, carrier delays, or other unforeseen circumstances.

Shipping Costs

Shipping charges are calculated at checkout based on your delivery location and selected shipping method.

From time to time, QK Galaxy may offer free shipping promotions on qualifying orders.

Order Tracking

Once your order has shipped, you will receive an email containing your tracking number and tracking link (if available).

Please allow up to 48 hours for tracking information to become active after shipment.

Incorrect Shipping Information

Please ensure your shipping address is correct before placing your order.

QK Galaxy is not responsible for delays or additional costs resulting from incorrect or incomplete shipping information provided by the customer.

Lost, Delayed, or Damaged Packages

If your package is lost, significantly delayed, or arrives damaged, please contact our customer support team as soon as possible.

We will work with the shipping carrier to investigate the issue and help resolve it promptly.

Customs, Duties, and Taxes

For international orders, customs duties, import taxes, and other applicable fees may be charged by your local customs authority.

These charges are the responsibility of the customer and are not included in the purchase price or shipping cost unless otherwise stated.

Multiple Shipments

If your order contains multiple items, they may be shipped separately depending on product availability or warehouse location. If this occurs, you will receive separate tracking information for each shipment when available.

Contact Us

If you have any questions about shipping or your order, please contact us.

QK Galaxy

Website: https://qkgalaxy.com

Email: bh86c5g2yj@privaterelay.appleid.com

We appreciate your business and thank you for choosing QK Galaxy.